Report an exploit or a security hole
Found a way to break the game, the website or the launcher? Tell our staff privately, so we can fix it before anyone else uses it.
What to report
Exploits and item or money dupes, any way to cheat, and security holes in the website or the launcher.
How to report it
Sign in and open a support ticket of the type Security / exploit. Say what you found and the steps to repeat it. Support tickets open once you can create an account.
Your report stays private
Only you and our staff can read the ticket. It is never shown anywhere public.
Do not use it or share it
Do not use the exploit, and do not tell anyone else about it, before or after you report it.
A possible thank-you
If our staff confirm your report, they may grant your character an in-game title as thanks. It is not guaranteed.